maxwin77 Platform Privacy Notice

Data collection practices on gaming and payment platforms vary widely by jurisdiction and business requirement. We at maxwin77 collect only what is necessary for account verification, fraud prevention, and legal compliance. This page describes what we collect when you use maxwin77 and how we keep that data protected throughout its lifecycle on our systems.

When you register on maxwin77, we ask for personal information: your name, email address, phone number, and date of birth. During know-your-customer (KYC) verification, we request a photo of your national ID and a live selfie. We use these data solely to verify your identity, prevent duplicate accounts, and comply with anti-money-laundering regulations in supported jurisdictions. We do not sell your data, and we do not share it with third parties except where required by law or to process your payments.

All data held on maxwin77 is protected using HTTPS encryption in transit and encrypted storage at rest. Our servers may sit outside your jurisdiction; if you access maxwin77 from Jakarta, Surabaya, Bandung, or Medan, your data may be processed in facilities located elsewhere. By registering on maxwin77, you acknowledge and accept this cross-border data processing.

What we collect and how we use it on maxwin77

We collect your registration data (name, email, phone, date of birth) to create your account and verify your identity. We collect identity documents (national ID photo, live selfie) solely for KYC verification and fraud prevention. We do not retain your full ID number or biometric data longer than necessary for verification and legal compliance (typically 90 days post-verification, except where law requires longer retention).

We collect transaction data: deposit amounts, payment method, withdrawal amounts, betting activity, and game outcomes. This data is used to process payments, monitor for suspicious activity, and settle disputes. We retain transaction records for a minimum of five years to comply with anti-money-laundering and financial regulatory requirements.

We may collect device data: your IP address, browser type, device type, and operating system. We use this information to detect fraud, prevent account takeovers, and troubleshoot technical issues. We do not track your browsing activity outside maxwin77.

We collect communication data when you contact our support team: your email, phone messages, and chat transcripts. We use this data to respond to your inquiry and maintain a record of support interactions for dispute resolution and quality improvement.

Data we collect on maxwin77

Registration data: name, email, phone, date of birth
Identity documents: national ID photo, live selfie
Transaction data: deposits, withdrawals, payment method, bet outcomes
Device data: IP address, browser, device type, operating system
Communication data: support messages and chat history

Third-party processors and payment integration

We work with third-party payment processors to handle deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet). When you deposit via any of these methods, we share your transaction amount and account reference with the payment processor only. We do not share your full personal data with payment processors; each processor receives only what is needed to confirm and settle the transaction.

Our payment processors handle your payment data according to their own privacy policies. We recommend reviewing their policies to understand their data practices. We are not responsible for third-party data handling.

We may also use third-party fraud-detection services to verify your identity and detect suspicious activity. These services may cross-reference your data against identity databases and fraud-monitoring networks. This is standard industry practice and is necessary to prevent account takeover and financial crime.

Your rights regarding your data on maxwin77

You have the right to request access to your personal data. To view your data, log in to maxwin77 and navigate to Account → Profile. Your registration data, KYC status, and transaction history are displayed. You can download a copy of your account data by contacting our support team via the Contact page.

You have the right to request correction of inaccurate data. If your registration information is incorrect, contact our support team to update your name, email, or phone number. Note that certain data (e.g., national ID number) cannot be changed after verification.

You have the right to request deletion of your data, subject to legal retention requirements. If you close your account, we will delete your personal data within 90 days, except where law requires us to retain it longer (typically transaction records for anti-money-laundering compliance).

Note: We may retain certain data (e.g., transaction records, KYC documents) for longer than the standard retention period if required by law or to investigate fraud or disputes.

Cookies and tracking on maxwin77

We use cookies to maintain your login session and remember your preferences (language, timezone). These cookies are essential and do not require your consent. We do not use tracking cookies or third-party analytics cookies that would identify you across other websites.

You can disable cookies in your browser settings, but doing so may impair the functionality of maxwin77. For example, you may need to log in repeatedly, and your language preference may not persist.

Changes to this privacy policy

We may update this privacy policy from time to time. Any changes become effective immediately upon posting to this page. We will not send individual notice of changes; we recommend reviewing this page periodically. Your continued use of maxwin77 after a policy update constitutes acceptance of the revised policy.

How to contact us about your data on maxwin77

If you have questions about your data, wish to request access, correction, or deletion, or have a concern about how we handle your information, contact our support team in English via the Contact page. Provide your maxwin77 username and a clear description of your request. We will respond within 5 business days.

We undertake to handle all data requests with care and to comply with applicable privacy law in all supported jurisdictions where maxwin77 operates. Your privacy is central to how we operate our platform and manage your account security on maxwin77.